Reference librarians helped people find the information they needed. Librarians act like a human precursor to Google, but they are better – they have learned the skills of narrowing down topics and ideas to the raw foundational idea you are trying to find.
They don’t show you one homogenised list of results.
- Keywords: knowledge-management, research
- Source: 99 Percent Invisible – E507 Search and Ye Might Find
- See: